Mobile AppSaaSHealthcareCustom Software

Mental Health & Wellness Platform

Enterprise client

core platform features shipped

A digital mental health platform built to connect patients with therapists remotely, removing geographical barriers to care. Madgeek delivered end-to-end: patient onboarding and assessment flows, encrypted 1:1 therapist-patient communication, subscription billing, appointment scheduling, and an admin dashboard with analytics. The system also handles automated weekly therapist payouts.

Why mental health platforms need more than video calls

A telehealth startup needed to connect patients with therapists remotely, but the problem went beyond video conferencing. Mental health care requires structured intake assessments, therapist-patient matching based on specialisation and availability, encrypted session management, ongoing mood and progress tracking, and compliance with healthcare data privacy requirements. Generic telehealth platforms handle the video call. They do not handle the clinical workflow around it.

What did the platform need to support?

Patient onboarding with structured assessment questionnaires that inform therapist matching
Therapist-patient matching based on specialisation area, availability, language, and patient preferences
Encrypted video sessions with session notes, progress tracking, and appointment scheduling
Mood and wellness tracking between sessions — giving therapists longitudinal data, not just in-session snapshots
Secure messaging between patients and therapists for between-session communication
Healthcare data privacy compliance — encrypted storage, access controls, and audit trails
Mobile-first experience — patients access the platform primarily on phones

How the mental health platform works

Patient onboarding and assessment

New patients complete a structured intake assessment covering their mental health history, current concerns, preferences for therapist type, and scheduling availability. The assessment data feeds into the matching algorithm — patients are not just randomly assigned to available therapists.

Therapist matching

The platform matches patients with therapists based on multiple factors: clinical specialisation, availability overlap, language, and patient-stated preferences. The matching algorithm considers both clinical fit and practical scheduling constraints to reduce dropout from poor matches.

Session management

Encrypted video sessions run within the platform. Therapists access session notes, patient history, and mood tracking data during sessions. Appointment scheduling handles recurring sessions, cancellations, and rescheduling. Post-session, therapists record notes and update treatment plans.

Between-session tracking

Patients log mood, sleep, and wellness indicators between sessions through the mobile app. This longitudinal data gives therapists visibility into patterns and trends that would not surface in a weekly 50-minute session alone.

The result: 7+ core platform features shipped

7+ core platform features delivered — from patient onboarding and therapist matching to encrypted video sessions and longitudinal mood tracking. The platform removes geographical barriers to mental health care while maintaining the clinical workflow structure that quality therapy requires.

The mobile-first design means patients can access their therapist, log mood data, and manage appointments from their phone — matching how people actually engage with health services in 2026.