Terms & Conditions

These terms apply to all services provided by Madgeek Pvt. Ltd. ("Madgeek") and to use of the madgeek.ai website. By engaging our services or using this site, you agree to these terms. Individual projects are governed by a separate written agreement; in any conflict, the project agreement takes precedence.

Services

Madgeek provides custom software engineering services including web and mobile application development, AI system design and development, enterprise platform engineering, SaaS product development, eCommerce platform engineering, and offshore development centre (ODC) team arrangements. Specific deliverables, timelines, and fees are defined in each project's statement of work (SOW) or master services agreement (MSA).

Proposals and agreements

A written proposal from Madgeek is not a binding commitment. An engagement begins only when both parties have signed a written agreement (SOW or MSA) and the initial payment has been received. Proposals are valid for 30 days from the date of issue unless otherwise stated.

Payment terms

Payment schedules are defined in the project agreement. Standard terms are:

• Fixed-scope projects: 40% upfront before work begins, 30% at defined milestone, 30% on delivery.
• Retainer and ODC engagements: invoiced monthly in advance, due within 7 days of invoice date.
• Time-and-material projects: invoiced bi-weekly, due within 14 days.

Overdue invoices accrue interest at 2% per month from the due date. Madgeek reserves the right to suspend work on any project with an invoice more than 14 days overdue.

Intellectual property

Upon receipt of all payments due, Madgeek assigns full intellectual property rights to the client for all custom code written specifically for that engagement. This excludes:

• Open-source components, which are governed by their respective licences.
• Madgeek's pre-existing internal tools, frameworks, or libraries used in delivery. A perpetual, royalty-free licence to use these within the delivered software is granted.

Work-in-progress remains Madgeek's intellectual property until payment milestones are met. Madgeek may reference the engagement name and outcomes (without confidential details) in marketing unless the client requests otherwise in writing.

Confidentiality

Madgeek treats all client information as confidential. We sign NDAs as standard for any engagement involving proprietary business data, product concepts, or unreleased technology. Information shared during a sales process (proposals, discovery calls) is treated with the same confidentiality.

Warranties and limitation of liability

Madgeek warrants that services will be performed by qualified engineers using reasonable skill and care. We provide a 30-day warranty period after delivery of any fixed-scope milestone, during which we will fix bugs attributable to our work at no additional cost.

Madgeek's total liability to the client for any claim arising out of or in connection with a project shall not exceed the total fees paid for that project in the 3 months preceding the claim. We are not liable for indirect, consequential, or loss-of-revenue damages.

Third-party services

Projects often incorporate third-party APIs, cloud platforms, or SaaS tools. Madgeek is not responsible for outages, pricing changes, or deprecations by those third parties. Costs for third-party services are the client's responsibility unless explicitly included in the project agreement.

Termination

Either party may terminate an engagement with 30 days' written notice. The client is responsible for fees for all work completed up to the termination date. Retainer and ODC engagements require 60 days' notice.

Madgeek may terminate immediately if the client fails to pay an overdue invoice within 14 days of written notice, or if the client acts in a manner that is unlawful or harmful to Madgeek's team.

Website use

The madgeek.ai website is provided for information purposes. All content is the property of Madgeek and may not be reproduced without permission. We make no warranty that the site will be available continuously or free from errors.

Governing law

These terms and any project agreements are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka, India. For clients in the USA, UK, or Europe, we are open to agreeing alternative dispute resolution mechanisms in the project agreement.

Changes to these terms

We may update these terms from time to time. The effective date above reflects when they were last revised. Active project agreements are not affected by updates to these general terms.

Contact

Questions about these terms:

Madgeek Pvt. Ltd.
Bengaluru, Karnataka, India
hello@madgeek.ai