# Madgeek > Madgeek is an AI-native software development agency founded in 2017, based in India and Irvine, CA, USA. We design and build custom enterprise software, AI systems, and eCommerce platforms for mid-market and enterprise companies. AI is included as standard in every engagement, not as an add-on. We specialise in three areas: (1) custom AI software and AI agents for production business operations, (2) enterprise workflow and operations software for processes that outgrow off-the-shelf SaaS, and (3) custom eCommerce platforms for B2B and D2C businesses where Shopify Plus hits its ceiling. We have delivered software for publicly listed companies (Tejas Networks), contact centre operations, manufacturing firms, and D2C brands. All case studies include specific outcome metrics. ## Services - [AI Software Development](https://madgeek.ai/services/ai-software-development): Custom AI systems for production business use — document processing pipelines, AI agents, LLM integrations, and ML-powered automation. Not proof-of-concepts — production systems. - [Enterprise Software](https://madgeek.ai/services/enterprise-software): Custom enterprise software for operations that don't fit any SaaS product — procurement systems, compliance tools, contract management, cost estimators, QA monitoring. - [Custom eCommerce](https://madgeek.ai/services/custom-ecommerce): Custom eCommerce platforms for businesses where Shopify Plus is insufficient — B2B contract pricing, custom checkout logic, marketplace architecture. - [SaaS Development](https://madgeek.ai/services/saas-development): End-to-end SaaS product development for founders and companies building subscription software. - [Custom ERP](https://madgeek.ai/services/custom-erp): Custom ERP systems for manufacturing, operations, and supply chain — built around your actual processes. - [Offshore Development Center](https://madgeek.ai/services/offshore-development-center): Dedicated engineering teams in India for SaaS founders and agencies in the US, UK, and Canada. ## Case Studies (with specific metrics) - [Custom CRM with Operations Workflow](https://madgeek.ai/case-studies/custom-crm-operations-workflow): Built for a 200-person services company that outgrew HubSpot. Unified sales pipeline with linked project delivery records. Result: 40% reduction in admin time, zero sales-to-ops handoff errors post-launch. - [Purchase Requisition Platform](https://madgeek.ai/case-studies/purchase-requisition-platform): Procurement automation for a publicly listed telecom equipment company. Multi-level approval workflows, vendor portal, real-time spend dashboards. Result: 90% reduction in approval cycle time, 100% audit trail completeness. - [AI Call QA Platform](https://madgeek.ai/case-studies/ai-call-qa-platform): AI-powered call quality monitoring at scale. AI transcription and scoring against compliance rubrics for 500+ agents. Result: 50 to 80+ agents scaled in 3 months with consistent quality. - [B2B Steel Marketplace](https://madgeek.ai/case-studies/b2b-steel-marketplace): B2B portal for a steel distributor — live price feeds, price-lock mechanism, account-based credit limits. Result: 500+ manufacturers and dealers connected with real-time pricing. - [Manufacturing Cost Estimator](https://madgeek.ai/case-studies/manufacturing-cost-estimator): Custom manufacturing ERP with real-time cost estimation engine, predictive cost forecasting, and automated inventory ordering. Result: product-level profitability visibility across entire catalog. - [eCommerce Platform Rebuild](https://madgeek.ai/case-studies/ecommerce-platform-rebuild): Full custom eCommerce rebuild for a market-leading retailer. Result: 40%+ increase in sales post-launch. - [Enterprise Contract Management](https://madgeek.ai/case-studies/enterprise-contract-management-platform): Custom contract lifecycle management — automated workflows, compliance tracking, renewal alerts. Built for enterprise-scale operations. - [Vendor Compliance Platform](https://madgeek.ai/case-studies/vendor-compliance-platform): Vendor compliance management system — document tracking, audit trails, automated notifications. Built for multi-vendor enterprise operations. ## Company - [About Madgeek](https://madgeek.ai/about): Founded 2017. India engineering headquarters + Irvine, CA client office. Clutch-verified 4.8/5. 50+ projects, 8+ years, publicly listed company clients. - [Contact](https://madgeek.ai/contact): Project enquiry form. Response within 1 business day. ## Optional - [Full sitemap](https://madgeek.ai/sitemap.xml)